UX & UI Design for a mobile map service
Project delivered at CGI
Role: UX/UI Designer at CGI
Client: NDA
Focus: Mobile UX / UI Design / Prototyping / Testing
Tools: Figma, Jira, Confluence
June 2021 – January 2024
Overview
The project focused on modernising an existing map service used on both desktop and mobile, and shifting development towards a mobile-first approach. At the same time, it was essential that the service remained intuitive and reliable when used in challenging real-world environments, such as in the forest.
The primary users were forest owners and other stakeholders working in forestry contexts, who rely on accurate spatial information and practical digital tools when managing their land.
My role
I was the sole UX/UI designer responsible for the mobile map service for over two years. I worked closely with developers, product managers, and client subject-matter experts in continuous, sprint-based collaboration.
My work included defining functionalities, designing and iterating UX layouts in Figma, and ensuring that the overall experience evolved coherently as new features were added. In addition, I designed and drew several custom icons for the application to strengthen visual clarity and consistency.
Process & approach
I translated product requirements into clear user flows and defined how key functionalities should look, where they should be located, and how users would interact with them, tailoring the interface for mobile use. We later extended the UX to tablet and desktop as well.
Design decisions were refined iteratively through close collaboration with the development team and stakeholders. A key part of the process was validating the initial version in real-world outdoor conditions, which informed further refinements to the design.
Outcomes & impact
The project resulted in a coherent, mobile-first UX and UI for the map service and a scalable design foundation that supports continuous product growth without sacrificing clarity or usability. The redesigned application is now available in app stores.
More broadly, the work strengthened the product’s long-term UX maturity and improved how users can act upon map-based information while in the forest.
This case demonstrates my ability to take long-term ownership of complex product UX, combining UX/UI craftsmanship with iterative collaboration and real-world testing..